Community Discussion

Hello, when getting the report summary of the ads dimension,The ads dimension could not find a matching valid value in the Dimensions Cheat Sheet

I'm wondering, if there is a link to the full OpenAPIv3 spec the docs are generated from? I did not find anything.

Hi, We have a lot of campaigns which continually move from Scaling/Running back into Learning mode even if there have been no item changes on the campaign. I contact Taboola support regarding this on one specific campaign (20791086) and they advised the following: "We have investigated the case and would like to inform you that, It looks like an automated task is checking the status of items or ads at some point, and changing the status of the campaign accordingly. However, it doesn't happen often. If this happens again please let us know and we'll check further." I am unsure if they are referring to something connecting via API which may be causing this - we use the API to pull campaign level data into our own internal monitoring tool which are only read requests with the exception that we patch our account level blocklist with any new entries every hour or so - in reality there are hardly ever any updates to our account level blocklist. Could this be causing campaigns to be pushed back into learning mode?

Hello, a few of our users are running into an issue recently when creating campaigns and contents via API. What is happening is that even though our system is getting a 200 OK response, and also getting back the MD5 value for all uploaded images (which basically means that the contents have been created successfully), when looking at the campaign on Taboola dashboard some contents have not been created (sometimes none of the contents have been created). Unfortunately it is not easy to reproduce it because it does not seem to be happening regularly, but what we noticed is that for the missing contents, we get only the image MD5 as a response after creation but not the image URL. And when we try to access that image by replacing the MD% into your image cdn url, it says permission denied. For example: https://cdn.taboola.com/libtrc/static/thumbnails/3bed5cd3dc88c900d92f3b8a7d495ed8.jpg One example we were able to isolate from our logs is the one below: campaign id: 20870526 content id: 3563247174 image md5: 3bed5cd3dc88c900d92f3b8a7d495ed8 We would really appreciate your input on this. Hopefully the info above can help to debug the issue.