Community Discussion

"Taboola Service Unavailable" How solve this issue ??

Hi, We're using Taboola APIs and since August we didn't get any information about FTD columns although we see that there is a data in the graphs. What could be the reason of that? (There is no problem with other columns)  Thanks

Hello, when getting the report summary of the ads dimension,The ads dimension could not find a matching valid value in the Dimensions Cheat Sheet

Hello, a few of our users are running into an issue recently when creating campaigns and contents via API. What is happening is that even though our system is getting a 200 OK response, and also getting back the MD5 value for all uploaded images (which basically means that the contents have been created successfully), when looking at the campaign on Taboola dashboard some contents have not been created (sometimes none of the contents have been created). Unfortunately it is not easy to reproduce it because it does not seem to be happening regularly, but what we noticed is that for the missing contents, we get only the image MD5 as a response after creation but not the image URL. And when we try to access that image by replacing the MD% into your image cdn url, it says permission denied. For example: https://cdn.taboola.com/libtrc/static/thumbnails/3bed5cd3dc88c900d92f3b8a7d495ed8.jpg One example we were able to isolate from our logs is the one below: campaign id: 20870526 content id: 3563247174 image md5: 3bed5cd3dc88c900d92f3b8a7d495ed8 We would really appreciate your input on this. Hopefully the info above can help to debug the issue.

Hi, We implemented the Taboola pixel on our website (angular) and since we deployed it we see that the Taboola SDK sends many HTTP requests to the following endpoint: https://trc-events.taboola.com/1469548/log/3/unip What seems concerning is the fact that these API calls get sent repeatedly until the site is closed every few seconds. Is this an expected behavior? Thanks

Hi, We are getting Random token error responses such as the following. Entirely random. Do you know why and how we can mitigate these errors? <InvalidTokenException><error>invalid_token</error><error_description>Failed to decode token</error_description></InvalidTokenException>

Hi, I want to get spent on a specific day in a specific campaign. I tried to send parameter start_date & end_date because I saw there is field in campaign but I couldn't get spent on a specific day in a specific campaign. Is there any way to get it? Thanks :)

Can you return "budget" and "campaign status"(run/pause/pending/reject) in Campaign Summary Report api(https://developers.taboola.com/backstage-api/reference/campaign-summary-report)? can you exclude target publisher/block sites from Get All Campaigns api(https://developers.taboola.com/backstage-api/reference/get-all-campaigns) ? that will make the data too big and cause timout problem. Our goal is to show campaign data in specific date range , and also can change campaign status/budget/cpc/cpc mode in a single page like in your own backstage. Now we have problem we can't use "campaign-report-by-campaign-daily" api in your backstage, we have to make 2 requests, campaign-summary-report and get-all-campaigns, and get-all-campaigns will return with target&blocked sites which can be a big data. can you resolve this?