Taboola Backstage API

Welcome to Taboola's Backstage API

Welcome to Taboola's Backstage API hub. You'll find comprehensive guides and documentation to help you start working with the Backstage API as quickly as possible, as well as support if you get stuck. Let's jump right in!

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Issues connecting to API for new environment

Greetings, We've worked with the backstage API a bit before, but for a new project, we had a sandbox environment set up for testing purposes. We are having difficulty getting our API call to work, and the errors that are returning are not at all helpful. I really wish the API responded with more information to help troubleshoot. If we use the numerical account ID provide by our account manager we get the following error: {http_status: 403, message: "Requested action is forbidden”} If we use the alpha string ID ie. "Your Account Sandbox Name" with letters and spaces we get the following error: "Bad Request" Our payload follows the JSON structure outlined here: That is the method we are calling from our application, which submits the JSON object via an AJAX post. Here is a section of our code to show what we are doing: $url = ''; $data = array('client_id' => $taboolaCID, 'client_secret' => $taboolaSecret, 'grant_type' => 'client_credentials'); $options = array( 'http' => array( 'header' => "Content-type: application/x-www-form-urlencoded\r\n", 'method' => 'POST', 'content' => http_build_query($data), ) ); $context = stream_context_create($options); $result = file_get_contents($url, false, $context); $taboolaAccessToken = json_decode($result)->{'access_token'}; $ch = curl_init(''.$taboolaAccount.'/campaigns/'.$campaign_id.'/items/mass' ); $payload = json_encode($collection, JSON_UNESCAPED_SLASHES); curl_setopt($ch, CURLOPT_RETURNTRANSFER, true); curl_setopt($ch, CURLOPT_USERAGENT, ‘Our Application Name'); curl_setopt($ch, CURLOPT_POST, true); curl_setopt($ch, CURLOPT_POSTFIELDS, $payload ); curl_setopt($ch, CURLOPT_HTTPHEADER, array( 'Content-Type: application/json', 'cache-control: no-cache', 'Authorization: Bearer ' . $taboolaAccessToken )); $data = curl_exec($ch); $info = curl_getinfo($ch); curl_close($ch); Any assistance would be greatly appreciated. Thanks!


Posted by Chris Ellerby 4 months ago