Community Discussion

Hi, We are requesting for this report(/reports/top-campaign-content/dimensions/item_breakdown) several times a day. But , server returned 503 status code in a few accounts. This problem starts since September 21st and it is remaining. I tried it for a several time , but the result doesn't change. Please tell me why it's happening and what we can do to solve this. response headers: <?xml version="1.0" encoding="utf-8"?> <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Strict//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-strict.dtd"> <html> <head> <title>503 backend read error</title> </head> <body> <h1>Error 503 backend read error</h1> <p>backend read error</p> <h3>Guru Mediation:</h3> <p>Details: cache-tyo11974-TYO 1632721947 3457093885</p> <hr> <p>Varnish cache server</p> </body> </html>

tcc503support_ticket

Posted by Shohei Takahashi about 2 years ago

ANSWERED

Revenue day_site_placement_country_platform_breakdown report returns double reveue

Hello, The report /api/1.0/_networkId_/reports/revenue-summary/dimensions/day_site_placement_country_platform_breakdown returns 'subtotal' row site country platform with empty placement Basicly if we have two rows US DESKTOP placement1 X US DESKTOP placement2 Y the report will include 3rd row US DESKTOP X+Y Can't find anything in docs/a way to switch this off. We can just ignore rows with empty placements but the concern is the report can change one day and empty placements will have a different meaning (like missing placement info) Please advice Thanks Misha

revenue_summarypublisher_reportsplacement_breakdownsupport_ticketnull

Posted by Misha Makarevsky about 2 years ago

ANSWERED

Api Authorization Problem

Hi! Yesterday starting from 7PM GMT+1 we faced API authorization problems. We work with Ubuntu 16.04, which is located on Amazon. The problem is when we try to get the token we get the "401" response. Sreenshot: https://prnt.sc/snzqlc The authorization code is absolutely the same on the working PC, and everything works correctly. Screenshot: https://prnt.sc/snzskf Also, everything works correctly via Postman. Screenshot: https://prnt.sc/snztko Please help us find and solve the problem.

401aws_serversupport_ticket

Posted by Ivan Borokh over 3 years ago

ANSWERED

Custom audience ids change?

Hello, We are not able to set custom audiences using API Everything was working fine ~14 hours ago but on some point custom audience ids changed and updating custom audience fails. After checking the current values I noticed (for example) https://backstage.taboola.com/backstage/api/1.0/giveitlove-sc/campaigns/4594930/targeting/my_audiences The value in "collection" array used to appear as string "226875" and now its a number 1642268. The new id is not in a dictionary we are getting from /universal_pixel/custom_audience_rule This change is permanent and if so where we can get new ids? Thanks Michael

custom_audienceaudience_targetingmy_audiencessupport_ticket

Posted by Misha Makarevsky over 3 years ago

1500 3000 301 400 401 403 404 429 4_flows 500 503 90_days access_token account account_creation account_id account_level account_level_block account_type accounts activity_schedule actual_cpc advertiser_id advertisers allowed_accounts alphabetic api_access api_changes api_key api_newsletter api_secret audience audience_onboarding audience_segments audience_targeting audiences audit_trail authorization_code auto_targeting aws_downtime aws_server balance base basic_authentication bi bid bid_modifier bid_modifiers bid_strategy billing billing_cycle block block_publisher block_publishers brand_safety browser_breakdown bulk_create bulk_update bulk_update_campaigns by_audience by_campaign by_hour_of_day caching campaign campaign_day campaign_day_breakdown campaign_fields campaign_learning campaign_level campaign_owner campaign_site_day campaign_summary campaigns city_targeting click_id clicks client_credentials client_id client_secret code_snippet connector content-type converesion_rule conversion_data conversion_rule conversions conversions_value cors countries country country_codes cpa_actions cpa_actions_num cpc cpc_macro create_campaign create_item create_time creation_date cta custom_audience custom_audience_rule custom_conversion_rule custom_conversions cut_off daily_cap daily_spend data_freshness data_studio data_studio_connector day day_dimension day_parting delay delete dictionary different_account discrepancy docs_issue documentation domain duplicate duplicate_campaign duplicate_campaigns empty_response end_date event_based exelate feature_request fetch_level filters first_party_audience flow full_authentication get_account_details google_apps_script google_script google_sheets hidden_audience hidden_segments hourly hourly_reporting hourly_spend html html_login_page html_response ias implicit_flow inactive_accounts include_multi_conversions inclusions integration internal_support_ticket ip_address is_atomic item items ixudra_curl java_client_sdk java_sdk javascript js jupyter_notebook laravel learning_state limit list_of_publishers lookalike_audience lookalike_audiences lookback_window loss_of_scale macros malformed_json marketplace marketplace_audiences max_campaigns max_items max_results minimum_bid minimum_cpc mixedanalytics my_audiences network network_account new_feature null numeric_site_id oauth2 os_breakdown page_view paging partner_type password_credentials patch pause permissions php pixel_lookalike placement placement_breakdown placement_filter placement_name platform_targeting postman precanned prerequisites_not_met publisher publisher_bid_modifier publisher_blocks publisher_id publisher_name publisher_network publisher_reports publisher_targeting publisher_url publishers python python_client r rate_limit real_time real_time_reporting realtime_reports recommendation_api redirect_uri rejected_campaigns remove_all report_caching reporting reporting_discrepancy reports retention_period revenue revenue_summary revenue_summary_report roadmap s2s safety_rating sales sandbox scale site site_breakdown site_name slow slowness sort_filter special_chars spend spending_limit ssl sso status sub_accounts supermetrics support_ticket ta taboola_ads taboola_pixel targeting tcc test_account theoptimizer timeout timezone tls top_campaign_content top_content tracking_code typo ui unblock_publishers unknown_publisher update_item upload_image url user_accounts user_segments utm value video video_campaign_summary video_campaigns video_completions video_item video_items views visit_value voluum web_hooks whitelist x-www-form-urlencoded yearly_reporting נ

Reporting issue with top-campaign-content

Revenue day_site_placement_country_platform_breakdown report returns double reveue

Api Authorization Problem

Custom audience ids change?