Community Discussion

What are the minimum dimensions for ad images? Recently, we started getting API errors when trying to upload images for ads that previously worked without issue. When looking through the various docs online, we're seeing different values as the minimum...

• 1200x674 px is best practice recommendation (The min is 400*350 px however smaller images will serve in fewer placements). https://www.taboola.com/help/en/articles/8964660-video-title-and-thumbnail-best-practices
• 600 x 400 - https://www.taboola.com/help/en/articles/3878208-title-thumbnail-and-branding-text-policies
• Image in technical recommendations shows 1000 x 600 min (https://www.taboola.com/help/en/articles/3878208-title-thumbnail-and-branding-text-policies), but then 600x400 in the text.

Can you please let me know the minimum width and height required to upload to the API? The errors we receive are all 400 errors with one of these messages:

• Invalid thumbnail
• Thumbnail resolution is invalid
• Thumbnail is not in one of the supported formats: JPEG, PNG, BMP, WBMP, GIF

Thank you.