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ITEM is blank when AD is paused

Hi, I noticed that when the AD is paused the ITEM in the API is blank, whereas when it's active it appears with a value. Is that the expected behavior? Can we somehow preserve the ITEM ids? Thanks.

?? appearing in campaign name

Hi, the characters ?? and ??? are appearing in the campaign name. please can you advise why, and what we can do about it. thanks

Change bids/edit paused campaigns

HI, we are in a discussion with a third party vendor for API optimization. Currently via their system when day parting is active (or campaigns are paused) on a campaign we are not able to make any edits to campaigns, for example we cannot block publishers or change bids. Is this a limitation of Taboola API or of the third party. If you can clarify that would be great thanks

How to fetch list of all First Party Audiences for particular account?

Dear Support team, I would like to fetch list of all First Party Audiences for particular account. I tried to use two APIs https://developers.taboola.com/backstage-api/reference#get-all-custom-audiences and GET https://backstage.taboola.com/backstage/api/1.0/account_id/my_audiences but there are no First Party Audiences among returned by both APIs. Could you point me to right API, please?

How to get the current bid of each campaign as well as the state (blocked or not) of each site in a campaign level?

I’m trying to get the bid in a campaign level as well as the site status (blocked or not) at the campaign level. Any idea?

Publisher targetting

I am using the following call: https://backstage.taboola.com/backstage/api/1.0/XXXXX/campaigns/XXXXXX/ I have a blacklist on account level and the campaign itself is running on a whitelist. I have seen the following response: "publisher_targeting": { "type": "EXCLUDE", and I have also seen: "publisher_targeting": { "type": "INCLUDE", but never both. Is it possible to return the White and Blaclist that is applied to a specific campaign via the API call and if so what is the recommended method. thanks

Server error validation campaign.inventory.error.server.urlNotAccessable

Hi, we are trying to update the URL of an ad and for some reason, we are getting the response campaign.inventory.error.server.urlNotAccessable with a message that the URL is not accessible, but we can open it and it is a valid public URL. Can we have some more information about what is the exact reason for the error? This, unfortunately, happens sometimes and it is not a constant thing.
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