Community Discussion

We're looking to create a custom pixel audience, so we can exclude users in this audience for 1 day. We're looking to add a user frequency cap basically across certain accounts. This specific implementation doesn't give us the option to fire a pixel, since it's going direct to a landing page we don't have control over. We could add a page in between the landing page and our ads, but we could lose some users that way. Is there a way to post a user to a pixel audience via api? The reason we're looking to use a pixel audience vs a custom audience is the ability to include a user in the audience for only 1 day, which is available in the pixel audience, and also not having first party user data. What are our best options to add users to this audience via api?

Dear Support Team, While trying to create a duplicate campaign, I'm getting error for some campaigns. **Endpoint:** <https://developers.taboola.com/backstage-api/reference/duplicate-a-campaign> **Error Message:** Requested action is forbidden: Duplication of bid modifiers for Max Conversions or Target CPA is not allowed. Kindly do check it and let me know if you need more information from my side. Thanks & Regards, Mayank Sharma

Hi, When creating a campaign via an API call, how can I specify the conversion event we would like to use? This field doesn't appear in your documentation under the available campaign fields. I'm talking about the conversion events field under the Conversion Goal, as shown in the image below: <https://i.ibb.co/tJ9R1WR/Screenshot-from-2023-08-17-15-49-55.png>

We have two campaigns that fail to update the is_active status. The update for all the other ones work fine. We use the <https://developers.taboola.com/backstage-api/reference/update-a-campaign> endpoint and send the following payload: { "is_active": false } As a result, we get this: { "http_status": 400, "message": "Number of exclude countries exceeded the allowed amount", "offending_field": "geo_targeting", "message_code": "campaign.geoTargeting.server.error.GENERIC" } How can we update these campaigns? Any idea? It looks like a bug.

Different values of clicks and cost when same api call made on different times while calling same reporting api we get different answers and fluctuating values for clicks costs etc if we call even in 10 minute interval it gives different values it leads to inconsistent data Also cost and clicks do not match for adgroup and camapign level report (i.e. clicks for same date same accountID gives different values for campaign and adgroup level )

I tried to calculate the sum of daily advertising costs on the dashboard and the total list of campaigns using the API, but the total values ​​do not match. As a result of checking the api response, the sum of advertising costs in the dashboard and the sum of the API response did not match. API URL used. <https://developers.taboola.com/backstage-api/reference/get-all-campaigns>

We have noticed that taboola backstage api for campaign item deletion is not working consistently. On some occasions calls to the API <https://developers.taboola.com/backstage-api/reference/delete-a-campaign-item> return 200, but even after a day the campaign item is not deleted We have application logs preserving both request and response. We are also sending the exact campaignItem details to our Account Manager for resolution Logs: 2023-06-20 14:41:45.237 \<Application.Context>.CommunicationInterceptor : --> DELETE <https://backstage.taboola.com/backstage/api/1.0/><account>/campaigns/25818813/items/3703484136 2023-06-20 14:41:45.540 \<Application.Context>.CommunicationInterceptor : \<-- 200 OK <https://backstage.taboola.com/backstage/api/1.0/><account>/campaigns/25818813/items/3703484136 (302ms, unknown-length body) The campaignItem is still present in Paused state More context These campaignItems were created as part of duplication of campaign Original campaign X with campaignItems x1 .. x5 Duplicate campaign Y with campaignItems y1 .. y5 When delete was called on y1 .. y5, all api calls returned 200 success. But some campaignItems were not deleted.

I'm encountering a "Resource not found" error with the Taboola API. I've double-checked my credentials, campaign ID, and API endpoints, but the issue persists. Any guidance or assistance would be appreciated. Error Message: {"http_status":404,"message":"Resource not found","message_code":"api.action.resource_not_found"}

Hi, When creating a campaign via an API call, how do we specify the custom conversion we would like to use?