Community Discussion

We have noticed that taboola backstage api for campaign item deletion is not working consistently.
On some occasions calls to the API https://developers.taboola.com/backstage-api/reference/delete-a-campaign-item return 200, but even after a day the campaign item is not deleted

We have application logs preserving both request and response. We are also sending the exact campaignItem details to our Account Manager for resolution

Logs:

2023-06-20 14:41:45.237 <Application.Context>.CommunicationInterceptor : --> DELETE https://backstage.taboola.com/backstage/api/1.0//campaigns/25818813/items/3703484136
2023-06-20 14:41:45.540 <Application.Context>.CommunicationInterceptor : <-- 200 OK https://backstage.taboola.com/backstage/api/1.0//campaigns/25818813/items/3703484136 (302ms, unknown-length body)

The campaignItem is still present in Paused state

More context

These campaignItems were created as part of duplication of campaign
Original campaign X with campaignItems x1 .. x5
Duplicate campaign Y with campaignItems y1 .. y5

When delete was called on y1 .. y5, all api calls returned 200 success. But some campaignItems were not deleted.