Community Discussion

The API has not returned any data for the last couple of hours. Could you please investigate and let me know what's wrong?

HI, we are having some issues with making requests with your API. Each request takes a long time to process, we usually send hundreds of requests in couple of minutes, but each request takes a long time to process. we are optimizing thousands of campaigns daily. which make it impossible to optimize our campaigns today. do you have any issues on your side that could explain it? Thanks, Amir.

In Taboola API documentation, I can see that there is an option of using campaign_site_day_breakdown. Is there any way to do the same just with country instead of site? I know that I can use campaign_day_breakdown and filter by country, but I don't want to make alot of calls to the endpoint.

We started getting errors in our system on May 11, 2023 which are coming from some third party integration. The information we get related to the error seems to point to it coming from a call to Taboola: <https://mail.google.com/mail/u/1?ui=2&ik=99fe22841c&attid=0.1&permmsgid=msg-f:1769510970921930248&th=188e90da4ff54e08&view=fimg&fur=ip&sz=s0-l75-ft&attbid=ANGjdJ9HIeC588clYkQWffuQCjvJKZwuBOW43s9xbqZWqB7sAvh_-A0bBgpc4-f8VW0Bv2djNeJoayPkkCmYfHE3TFmI8M7Dqjj3W0kPnvUpOf3oI4fTxTVLn5Vg2Aw&disp=emb&realattid=ii_lj8rw7ab0> So far we have received close to 4,000 instances of an error with the message of "Cannot read property 'effectiveType' of undefined". I did some digging and it looks to come from this library <https://github.com/microsoft/clarity>. We do not use that library in our codebase. Could you check with your contacts at Taboola to see if their system uses that clarity.js library and/or if there were any updates around May 11th?

We have noticed that taboola backstage api for campaign item deletion is not working consistently. On some occasions calls to the API <https://developers.taboola.com/backstage-api/reference/delete-a-campaign-item> return 200, but even after a day the campaign item is not deleted We have application logs preserving both request and response. We are also sending the exact campaignItem details to our Account Manager for resolution Logs: 2023-06-20 14:41:45.237 \<Application.Context>.CommunicationInterceptor : --> DELETE <https://backstage.taboola.com/backstage/api/1.0/><account>/campaigns/25818813/items/3703484136 2023-06-20 14:41:45.540 \<Application.Context>.CommunicationInterceptor : \<-- 200 OK <https://backstage.taboola.com/backstage/api/1.0/><account>/campaigns/25818813/items/3703484136 (302ms, unknown-length body) The campaignItem is still present in Paused state More context These campaignItems were created as part of duplication of campaign Original campaign X with campaignItems x1 .. x5 Duplicate campaign Y with campaignItems y1 .. y5 When delete was called on y1 .. y5, all api calls returned 200 success. But some campaignItems were not deleted.

Hi Team, Is there a rate limit applied for the Top-Campaign-Content-Report (i.e. Note: If we need to make 10k requests per minute are we allowed to do this?, etc)? **Top-Campaign-Content-Report:** <https://developers.taboola.com/backstage-api/reference/top-campaign-content-report> Thank you for your help!

Hi, When pulling campaigns from API, wee get this field: 'safety_rating' values: M, H, - We couldn't find any documentation for that. what is it?

First：To retrieve the report data for June 1, 2023, including page views, clicks, and ad revenue, use the API reports/revenue-summary/dimensions/day?start_date=2023-06-01&end_date=2023-06-01. Second :To retrieve the report data for June 1, 2023, including page views, clicks, and ad revenue, use the API reports/revenue-summary/dimensions/day_site_placement?start_date=2023-06-01&end_date=2023-06-01. The sum of page_views, clicks, and ad_revenue for retrieving the report data of June 1, 2023 is different from the first request data. Based on my understanding, the day_site_placement data provides detailed information at the day level. Is my understanding incorrect?

Hi! I use `Campaign Summary Report` with several breakdowns like (country_breakdown; platform_breakdown; campaign_site_day_breakdown; content_provider_breakdown) and `Top Campaign Content Report` with `item_breakdown` Is it correct that the maximum Attribution (Conversion) Window Size for all these reports is 30 days (per <https://help.taboola.com/hc/en-us/articles/360003484314-Defining-and-Creating-Conversions>)? Thank you!

Dear Taboola-Backstage-Api-Team, I’ve created a new account for TaboolaAds and want to connect the system to several others. For this purpose I already received my personal client credentials from your Support Team to perform an OAuth2 authentication. But I stilll need to configure the allowed redirect_uri’s to use the „Authorization Code“-Flow. I reached out to your Support Team to achieve this, but they just redirected me to you. So please contact me if you are able to do this configuration and I will provide you the needed URIs. Kind Regards