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Get All Campaigns, error response

Hi, I hope some one can help me, I have tested the endpoint in the backstage page with the correct params and the response is

{
"http_status":404
"message":"Resource not found"
"message_code":"api.action.resource_not_found"
}

The endpoing used is the following

'https://backstage.taboola.com/backstage/api/1.0/coe-heineken-video/campaigns/?fetch_level=R' \

Even if I invoke the endpoint with the main accountId, the error is the same.

And, when I run the Report for Campaign-Summary, responses with a empty json

Please help me with this issue

Thanks in advance,

Regards!