Issues with slow API

almost 4 years ago by Eelco

We are experiencing problems with the speed of the API. Simple requests are taking lots of time. For example:

path: [our-account]/campaigns/[id] data: {"version":"1.0","headers":{"content-type":"application\/json;charset=UTF-8"},"body":"{\"daily_cap\":20,\"cpc\":\"0.006\"}"} time in ms: 33.827 (33 seconds)

PATCH requests also take 5-10 seconds per request. This number of requests with slow responses seem to have increased over the last few weeks. Are there more people experiencing this issue?

slowness

almost 4 years ago by Peter CimringAdmin

Hi, Eelco

I don't believe that we received any reports of slowness.

In terms of your issue:

Is it consistently slow - or intermittent?
If the latter - can you identify any specific windows of time when the calls are slow?
Are GET requests also slow?
Are you able to provide a sample request for us to run on our side? (You can forward the details to your Taboola Account Manager, and ask him/her to contact me. Or put the details into a private Google doc and paste a link on this thread.)

Regards
Pete

almost 4 years ago by Peter CimringAdmin

Hi, Eelco

I hope you came right, here?

I'm going to mark this question as answered.

If you have any additional feedback or queries, feel free to reach out.

Cheers

almost 4 years ago by Peter CimringAdmin

PS: Our API Newsletter is a great way to stay current with the latest API changes.

If you have not already done so, you can subscribe here.

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