Community Discussion
Taboola CampaignItem Delete not working
We have noticed that taboola backstage api for campaign item deletion is not working consistently.
On some occasions calls to the API <https://developers.taboola.com/backstage-api/reference/delete-a-campaign-item> return 200, but even after a day the campaign item is not deleted
We have application logs preserving both request and response. We are also sending the exact campaignItem details to our Account Manager for resolution
Logs:
2023-06-20 14:41:45.237 \<Application.Context>.CommunicationInterceptor : --> DELETE <https://backstage.taboola.com/backstage/api/1.0/><account>/campaigns/25818813/items/3703484136
2023-06-20 14:41:45.540 \<Application.Context>.CommunicationInterceptor : \<-- 200 OK <https://backstage.taboola.com/backstage/api/1.0/><account>/campaigns/25818813/items/3703484136 (302ms, unknown-length body)
The campaignItem is still present in Paused state
More context
These campaignItems were created as part of duplication of campaign
Original campaign X with campaignItems x1 .. x5
Duplicate campaign Y with campaignItems y1 .. y5
When delete was called on y1 .. y5, all api calls returned 200 success. But some campaignItems were not deleted.
Posted by Shubham A 9 months ago
Issue with Taboola API - "Resource Not Found" Error
I'm encountering a "Resource not found" error with the Taboola API. I've double-checked my credentials, campaign ID, and API endpoints, but the issue persists. Any guidance or assistance would be appreciated.
Error Message: {"http_status":404,"message":"Resource not found","message_code":"api.action.resource_not_found"}
Posted by null 11 months ago
Max placement for decimal numbers to be supported for CPC
We want to know the decimal number allowance to send via API for CPC BID budget, as we are not able to find this information on the API Documentation.
What happens if we send a value like for example : 0.001015
Will the API through an error or are you handling these cases by rounding the numbers?
Thanks
Posted by Iris 12 months ago
When creating a campaign how do we specify the custom conversion we would like to use?
Hi, When creating a campaign via an API call, how do we specify the custom conversion we would like to use?
Posted by Matt about 1 year ago
authentication url show
"Taboola Service Unavailable"
How solve this issue ??
Posted by ritik about 1 year ago
FTD
Hi,
We're using Taboola APIs and since August we didn't get any information about FTD columns although we see that there is a data in the graphs.
What could be the reason of that?
(There is no problem with other columns)
![](https://files.readme.io/25e293d-image.png)
Thanks
Posted by Inbal Ben Moshe over 1 year ago
Campaigns URL
I want to ask about the difference between the 2 URLS:
1.
https://backstage.taboola.com/backstage/api/1.0/account_name/reports/campaign-summary/dimensions/campaign_breakdown
2.
https://backstage.taboola.com/backstage/api/1.0/account_name/reports/video-campaign-summary/dimensions/campaign_breakdown
From the first URL I get dynamic fields and from the second I don't get dynamic fields
Why is that?
How can I get the data from video campaigns?
Posted by Inbal over 1 year ago
The ads dimension could not find a matching valid value in the Dimensions Cheat Sheet
Hello, when getting the report summary of the ads dimension,The ads dimension could not find a matching valid value in the Dimensions Cheat Sheet
Posted by ms over 1 year ago
API returns 200 OK, but contents are not being created on Taboola
Hello,
a few of our users are running into an issue recently when creating campaigns and contents via API.
What is happening is that even though our system is getting a 200 OK response, and also getting back the MD5 value for all uploaded images (which basically means that the contents have been created successfully), when looking at the campaign on Taboola dashboard some contents have not been created (sometimes none of the contents have been created).
Unfortunately it is not easy to reproduce it because it does not seem to be happening regularly, but what we noticed is that for the missing contents, we get only the image MD5 as a response after creation but not the image URL.
And when we try to access that image by replacing the MD% into your image cdn url, it says permission denied.
For example: https://cdn.taboola.com/libtrc/static/thumbnails/3bed5cd3dc88c900d92f3b8a7d495ed8.jpg
One example we were able to isolate from our logs is the one below:
campaign id: 20870526
content id: 3563247174
image md5: 3bed5cd3dc88c900d92f3b8a7d495ed8
We would really appreciate your input on this.
Hopefully the info above can help to debug the issue.
Posted by [email protected] over 1 year ago
Repeating Taboola API calls
Hi,
We implemented the Taboola pixel on our website (angular) and since we deployed it we see that the Taboola SDK sends many HTTP requests to the following endpoint: https://trc-events.taboola.com/1469548/log/3/unip
What seems concerning is the fact that these API calls get sent repeatedly until the site is closed every few seconds.
Is this an expected behavior?
Thanks
Posted by Avi Single over 1 year ago